Job Closing Co-ordinator
Job Description
We are currently looking for a Job Closing Advisor to join the Operations Department based at our Headquarters in Steeton (West Yorkshire).
Working Hours: Monday - Friday, 8.00am - 4.30pm
Type of Contract: Temporary Maternity Cover
Salary: £13.00 P/H
Why join Acorn?
- Comprehensive induction and training
- Investors in People accredited employer
- Healthcare and pension schemes
- Free on-site parking & great transport links to Leeds, Bradford & Skipton
- Subsidised on-site canteen
- Cycle to work scheme
- Gym membership discounts
- Company events
- Monthly reward scheme – Acorn Achievers
- Refer-a-friend bonus – earn up to £100!
The Ideal Candidate
- Good telephone manner
- Excellent written and verbal communication skills
- IT skills
- Previous experience working within a customer service/call centre environment would be advantageous
Must be able to display the Acorn Values
OUR VALUES
Quality of the products we make and sell and the service we provide
Unity Working together as one team
Integrity Acting responsibly and honestly to deliver on our promises
Caring About our customers, each other and the wider community
Ambition Taking Pride in all we do and striving to improve
Key Responsibilities
- Audit UK engineering work reports to ensure compliance with set guidelines.
- Execute same-day, live closures of engineering work reports.
- Liaise with UK engineers and line managers to provide feedback and support.
- Investigate and resolve stock management issues arising from job audits.
Benefits
- Excellent Transport Links to Leeds, Bradford and Skipton
- Free Parking
- Healthcare Provision
- Induction and Training Programme
- In-house Canteen
- Life Insurance Cover
- On-going Coaching and Development
- Pension Provision
About the Operations Department
Our Operations teams play an important role in keeping everything moving so that our customers receive outstanding service. With more than 1.5 million components in our logistics supply chain our Operations team are able to track the location of every component and know in real time what components our engineers have used. Whether a stairlift installation takes place in Manchester or Milan replacement parts are despatched, often on the same day, to ensure all our customers' needs can be met. Acorn's Global fleet consists of around 600 vehicles which are the workhorses of our organisation and it is vital they are maintained and serviced to a high standard. Opportunities within Operations include team leader, logistics co-ordinator, fleet administration and heavy goods vehicle driver.
Working with Acorn Stairlifts
Employing around 1,500 people worldwide Acorn is the world's largest independent manufacturer and supplier of straight stairlifts, with sales in over 80 countries and offices on 4 continents. Acorn achieved the Investors in People award and continues to invest in its most valuable resource: its people.
