Acorn’s global success is built on the unrivalled quality, reliability and value-for money of its products. Stairlifts are all that we do, so we aim to make them the best that money can buy. Key to this aim is our Production department, where highly trained colleagues manufacture, assemble and test every component of our industry-leading stairlift rails and carriages. Continual innovation in stairlift design and manufacture has made Acorn a world leader.
Our Sales teams expertly guide our customers through our sales process to ensure that they not only purchase the best stairlift solution for their needs, but also receive excellent aftercare and customer service for the length of their Acorn journey. We do this by having a strong knowledge of our products, a thorough understanding of customer profiles and, above all, by building a productive rapport with our customers.
Our highly skilled team of Field Engineers install and maintain our stairlifts within customers’ homes. They are passionate about providing excellent service and building positive relationships with our customers. Our engineers work carefully, with great attention to detail, ensuring our products meet or exceed industry health and safety standards. Opportunities within field service include stairlift installation, servicing and general maintenance at regional and national level.
Service & Support Department
Our Customer Service department strives to make each and every aspect of our customers’ experience a positive one, leaving lasting impressions on our customers by assisting them in the best ways possible. Opportunities within customer service include team leaders, customer service and customer relations administration, planning, installation co-ordinators and field service roles, including installation and maintenance engineers.