Removal Engineer
Job Description
We’re seeking a reliable and customer-focused individual to join our Installations Department as a Removal Engineer, with the potential to progress into an Installations Engineer role. This hands-on position involves the careful removal of stairlifts from customers’ homes, delivering high standards of service while supporting our commitment to quality, safety, and customer care.
Working hours: Monday to Friday (Flexible to suit business needs)
Why join Acorn?
- Comprehensive induction and training
- Investors in People accredited employer
- Healthcare and pension schemes
- Gym membership discounts
- Company events
- Monthly reward scheme – Acorn Achievers
What do we offer?
- Full training – no stairlift experience required.
- Company van with fuel card
Must be able to display the Acorn Values
OUR VALUES
?Quality of the products we make and sell and the service we provide
?Unity Working together as one team
?Integrity Acting responsibly and honestly to deliver on our promises
?Caring About our customers, each other and the wider community
?Ambition Taking Pride in all we do and striving to improve
We Recognise Your Efforts
Acorn Achievers: Monthly awards scheme with £100 vouchers for winners and £50 vouchers for runners-up.
Recommend a Friend: Earn up to £100 if your referral joins Acorn.
If you’re looking for a rewarding, varied role with the opportunity to travel and make a real difference, we’d love to hear from you.
All recruitment communications will come solely from our internal Recruitment Team at Acorn Stairlifts.
Please note: this position may close early if we receive a high volume of qualified applications. To ensure ample consideration, please submit your application as soon as possible.
The Ideal Candidate
- A full clean driving licence
- Mechanical or Installation background would be advantageous but not essential
- Must be honest, reliable, and have the ability to communicate on different levels
- Willingness to travel, including working away from home as needed.
- A Criminal Records Bureau check will be carried out on the successful candidate
Key Responsibilities
- Safe and Efficient Removal of stairlifts from customers' homes with care and attention to detail.
- Collection of Equipment from our headquarters prior to site visits.
- Customer-Facing Professionalism, ensuring a polite, courteous, and respectful presence at all times.
- Travel & Occasional Overnight Stays required, offering variety and the opportunity to work in new locations.
Salary Package
Salary: £12.25p/h (Paid Flat 40 hours) PLUS Removal Bonus of £10 for each Straight Lift Removal and £10 for each lift Curve Removal (Aim of Minimum 5 Jobs Per Day)
Benefits
- Healthcare Provision
- Induction and Training Programme
- Life Insurance Cover
- On-going Coaching and Development
- Pension Provision
About the Field Engineers Department
Our highly skilled team of Field Engineers install and maintain our stairlifts within customers’ homes. They are passionate about providing excellent service and building positive relationships with our customers. Our engineers work carefully, with great attention to detail, ensuring our products meet or exceed industry health and safety standards. Opportunities within field service include stairlift installation, servicing and general maintenance at regional and national level.
Working with Acorn Stairlifts
Employing around 1,500 people worldwide Acorn is the world's largest independent manufacturer and supplier of straight stairlifts, with sales in over 80 countries and offices on 4 continents. Acorn achieved the Investors in People award and continues to invest in its most valuable resource: its people.
