Telesales Advisor
Job Description
We are currently looking for Telesales Advisors (Appointment Makers) to join our growing UK Sales Department based at our headquarters in Steeton, West Yorkshire.
The purpose of this role is to make qualified appointments for the sales surveyors.
Working Hours: Monday - Friday, 9am - 5:30pm, 1 in 4 Saturdays and 1 in 3 late shift until 7pm (on rota)
Salary: £12.70 P/H (£42,000 OTE)
** NO COLD CALLING **
** NO HYBRID WORKING OR WORKING FROM HOME **
Benefits of working at Acorn:
- Induction and training programme
- Investors in People award
- Healthcare and pension provisions
- Free on-site parking
- Excellent transport links to Leeds, Bradford, and Skipton
- Cycle to work scheme
- Company Events
- On site Canteen (Subsidised food)
- Gym Membership discounts
- Health & wellbeing programme
The Ideal Candidate
- Excellent communication skills
- Previous work in target driven environment
- Ability to work on your own as well as in a team
- Self-Motivation
- Computer literate
Must be able to display the Acorn Values
OUR VALUES
- Quality of the products we make and sell and the service we provide
- Unity Working together as one team
- Integrity Acting responsibly and honestly to deliver on our promises
- Caring About our customers, each other and the wider community
- Ambition Taking Pride in all we do and striving to improve
Key Responsibilities
- Find out as much information as possible about the potential customers’ needs and difficulties, which will enable us to help and advise them on our products in the best possible way.
- Create interest and sell the benefits of Acorn stairlifts to potential customers.
- Make qualified appointments for our surveyors to convert to deals.
- Build rapport with a friendly attitude towards potential customers so we can keep in contact and monitor the their progress for future appointments.
- Enter customer information onto the systems accurately to ensure customer records are maintained and correct at all times.
Benefits
- Excellent Transport Links to Leeds, Bradford and Skipton
- Free Parking
- Healthcare Provision
- Induction and Training Programme
- In-house Canteen
- Life Insurance Cover
- On-going Coaching and Development
- Pension Provision
About the Sales Department
Our Sales teams expertly guide our customers through our sales process to ensure that they not only purchase the best stairlift solution for their needs, but also receive excellent aftercare and customer service for the length of their Acorn journey. We do this by having a strong knowledge of our products, a thorough understanding of customer profiles and, above all, by building a productive rapport with our customers.
Working with Acorn Stairlifts
Employing around 1,500 people worldwide Acorn is the world's largest independent manufacturer and supplier of straight stairlifts, with sales in over 80 countries and offices on 4 continents. Acorn achieved the Investors in People award and continues to invest in its most valuable resource: its people.
