Production Operative (Returns)
Job Description
We are currently seeking a Production Operative to join our team at our Returns team at our Head Office in Steeton, West Yorkshire.
In this role, you will be responsible for ensuring all stock returns which have been created on the system are accurate in order to be processed in a timely manner.
If you have strong organizational and problem-solving skills, and are ready to contribute to a fast-paced environment, we'd love to hear from you!
Hourly Rate: £12.35 P/H ( + shift bonus)
Working Hours: Monday to Friday, 2:00pm - 10:30pm
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Benefits of working at Acorn:
- Induction and training programme
- Investors in People award
- Healthcare and pension provisions
- Free on-site parking
- Excellent transport links to Leeds, Bradford, and Skipton
- Cycle to work scheme
- Company Events
- On site Canteen (Subsidised food)
- Gym Membership discounts
- Health & wellbeing programme
The Ideal Candidate
- Experience in a similar role would be advantageous but not essential
- Problem solving skills
- Be able to work to an extremely high quality standard
- Good time management skills
Must be able to display the Acorn Values
OUR VALUES
- Quality of the products we make and sell and the service we provide
- Unity Working together as one team
- Integrity Acting responsibly and honestly to deliver on our promises
- Caring About our customers, each other and the wider community
- Ambition Taking Pride in all we do and striving to improve
Key Responsibilities
- Check stock return statuses on the system to ensure correct stock has been assigned
- Make outbound phone calls to stock return system users to clarify missing/incorrect information
- Investigate stock return discrepancies on customer's accounts
- Correct incorrect returns on the system to ensure system accuracy
- Process the stock returns accordingly (physically and systematically)
- Chase outstanding returns with relevant departments
- Communicate feedback to Manager
- Provide telephone support to stock return system users
- Assist with physically moving stock and arranging it in order for quick processing
- Assist with stock takes for leavers and QC department
Benefits
- Excellent Transport Links to Leeds, Bradford and Skipton
- Free Parking
- Healthcare Provision
- Induction and Training Programme
- In-house Canteen
- Life Insurance Cover
- On-going Coaching and Development
- Pension Provision
About the Production and Warehousing Department
Our production teams take pride in manufacturing our product to the highest possible standards using innovative manufacturing methods and managing the packaging and distribution of our product to customers globally. Roles within production include administration, production, warehousing, quality and inventory control and engineering. Positions range from operative to management levels, providing opportunities for individual progression.
Working with Acorn Stairlifts
Employing around 1,500 people worldwide Acorn is the world's largest independent manufacturer and supplier of straight stairlifts, with sales in over 80 countries and offices on 4 continents. Acorn achieved the Investors in People award and continues to invest in its most valuable resource: its people.
