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International Trade Sales Advisor (German Speaking)

Job Description

The role consists of:

Use internal data base to contact existing dormant/new Acorn dealers to develop them to be a regular ordering account

  • Look after all key accounts within area of responsibility- ensuring business growth and maintain the existing good business relationships.
  • Give regular feedback to line manager.
  • Use diary to log calls/make notes, organize call backs and keep dealers informed of received orders.
  • Check spec of all lift orders that come through the trade desk for any potential problematic issues and identify price differences.
  • Log all lift and parts orders and track progress dates through credit control, drawing office and production where appropriate. Keep the dealers informed at each stage of the process.
  • Identify any potential problems and escalate where appropriate to avoid customer dissatisfaction,
  • Deal with customer queries/ complaints in a friendly, professional and efficient manner, whilst building rapport with the customer.
  • Build relationships with dealers through making outbound calls to maintain existing levels of business and drive increased sales volumes
  • Assist in building sales through service by making sure all problems are resolved within 48 hours.
  • Work with other members of the team in a positive and supportive manner to keep a friendly working environment.

The Ideal Candidate

Skills and Experience:

  • Must be fluent in German with Very good English (Other additional languages advantageous)
  • Previous work experience in a similar role
  • Commercial knowledge to analyse market data and identify new opportunities
  • Good telephone manner
  • Excellent interpersonal skills to approach people at all levels of seniority
  • Ambitious and persistent
  • Self-motivated and enjoy working to targets

Key Skills
    • Pension Provision
    • Healthcare Provision
    • Free Parking
    • Excellent Transport Links to Leeds, Bradford and Skipton
    • In-house Canteen
    • Induction and Training Programme
    • On-going Coaching and Development

About Acorn Stairlifts UK

Employing over 1,700 people worldwide Acorn is the world's largest independent manufacturer and supplier of straight stairlifts, with sales in over 75 countries and offices on 4 continents. Acorn achieved the Investors in People award and continues to invest in its most valuable resource: its people.

Vacancies List


Job ref: Inter Exp

02/07/19 30/09/19

Steeton, West Yorkshire

8.00 am - 4.30 pm


GBP £ 21000

Salary package: £21,000 - £23,000 + commission (OTE 34k)

Type of contract: Full time

Working hours: Mon – Fri 8.30 – 5.00

Holidays: 28 days per year (including bank holidays) Raises with length of service

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