Installation Co-Ordinator
Job Description
We are currently looking for an Installations Coordinator to join our UK Installations Department based at our Headquarters in Steeton, Keighley.
Key duties/responsibilities:
- Answering the phone and dealing with customer queries in order to provide excellent customer service
- Liaising with customers to arrange installations of their stairlift ensuring a smooth and efficient installation
- Inputting data on to customers records to ensure that customer records are kept up to date at all times
- Carrying out general administration duties
Skills and Experience required:
- Previous experience within a similar role would be an advantage
- Good telephone manner
- Good IT and keyboard skills
- An outgoing and friendly manner is essential
- Good UK geographical knowledge (desirable)
About Acorn Stairlifts:
Employing over 1,800 people worldwide Acorn is the world's largest independent manufacturer and supplier of straight stairlifts, with sales in over 75 countries and offices on 4 continents. Acorn achieved the Investors in People award and continues to invest in its most valuable resource: its people.
Why work at Acorn Stairlifts?
- Investors in People award
- Induction and training programme
- Excellent transport links to Leeds, Bradford, and Skipton
- Free car parking
- Onsite canteen
- Healthcare and pension provisions
Acorn achievers:
We run a monthly incentive scheme to recognize employees that go over and above their job duties by rewarding them with a first prize of £100 vouchers and two runner ups of £50 vouchers each.
Recommend a friend scheme:
Do you want to recommend us a friend to work with us? Do it and you can earn up to £100 if your friend is finally offered a position to join Acorn!
Please, apply now if you want to be considered for this role.
We would like to speak to every applicant however, due to the high number of CV’s we receive we are only able to respond to those applicants whose profile fully matches our Line Managers requirements.
If you have not heard from us within the next 2 weeks, please assume that you have been unsuccessful in this instance but feel free to visit our website to apply for any other roles within Acorn Stairlifts.
Job Type: Part-time
Salary: £13,062.00 to £15,462.00 /year
The Ideal Candidate
Key Responsibilities
Salary Package
INSTALLATIONS COORDINATOR
Type of contract:Part Time, Permanent
Working hours: Monday PM, Tuesday PM, Wednesday 8-5, Thursday 8-5, Friday 8-5 (32 Hours)
Salary:£7.85 P/H Raises to £8.05 After Probation Passed (Paid Weekly) + Up to £2400 per year in KPI related Incentives
Holiday entitlement:28 days per year (including bank holidays) Raises with length of service
Benefits
- Excellent Transport Links to Leeds, Bradford and Skipton
- Free Parking
- Healthcare Provision
- Induction and Training Programme
- In-house Canteen
- On-going Coaching and Development
- Pension Provision
About the Customer Service Department
Our Customer Service department strives to make each, and every aspect of our customers’ experience a positive one, leaving lasting impressions on our customers by assisting them in the best ways possible. Opportunities within customer service include team leaders, customer service and customer relations administration, planning, installation coordinators and field service roles, including installation and maintenance engineers.
Working with Acorn Stairlifts
Employing around 1,500 people worldwide Acorn is the world's largest independent manufacturer and supplier of straight stairlifts, with sales in over 80 countries and offices on 4 continents. Acorn achieved the Investors in People award and continues to invest in its most valuable resource: its people.
Career Overview
Job Ref: Installation Co-Ordinator
Posting Date: 13/12/2018
Closing Date: 30/04/2019
- Acorn Stairlifts UK
- Steeton, West Yorkshire
- Part-Time
- Customer Service
- £7.85
