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Acorn Stairlifts UK

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Service Support Engineer (Nationwide)

Job Description

Acorn Stairlifts

The World’s largest manufacturer and supplier of stairlifts

We are currently Recruiting for a Service Support Engineer to join our UK Service Department covering the Country Nationwide.

·         Type of contract: Full Time, Permanent

·         Salary: £8.55 Per Hour + £10 Per overnight stay

·         Overtime available: Paid at Time/Half after 40hrs (all extra weekends paid at Time/Half)

·         Working days: Monday – Friday

·         Holiday entitlement: 32 days per year (including bank holidays)

The role consists of:

·         Working from the Head Office at Steeton you will travel on a weekly basis Nationwide to our customer homes to service and repair their Acorn Stairlifts, Straight and Curved Models.

·         A Minimum of Three Weeks out of Four spent away in various locations

 

What do we offer?

·         Full training provided

·         Company van with fuel card

·         Paid from Start time to End Time

·         Progression and Career Opportunities

·         EAL Level 2 NVQ Diploma in Engineering and Maintenance

The successful candidate will have:

·         Stairlift Experience is Desirable but not essential

·         NVQ 2 In Stairlift Maintenance Desirable but not essential as we do offer this qualification.

·         Mechanical/electrical background is required

·         A full clean driving licence

·         A Criminal Records Bureau check will be carried out on the successful candidate

·         Must be honest, reliable, and have the ability to communicate on different levels

·         Must be willing to travel and stay away a minimum of three weeks out of four

·         Must be able to display the Acorn Values

·         OUR VALUES

·         Quality of the products we make and sell and the service we provide

·         Unity Working together as one team

·         Integrity Acting responsibly and honestly to deliver on our promises

·         Caring About our customers, each other and the wider community

·         Ambition Taking Pride in all we do and striving to improve

 

 

About Acorn Starilifts:

·         Employing over 1,800 people worldwide

·         Acorn is the world's largest independent manufacturer and supplier of straight stairlifts, with sales in over 75 countries and offices on 4 continents

·         Acorn continually achieves the Investors in People award and continues to invest in its most valuable resource: its people

 

Why work at Acorn Stairlifts?

·         Investors in People award

·         Induction and training programme

·         Healthcare and pension provisions

·         You at work employee discounts

 

Acorn achievers:

·         We run a monthly incentive scheme to recognize employees that go over and above their job duties by rewarding them with a first prize of £100 vouchers and two runner ups of £50 vouchers each.

 

Mangers Choice:

 

·         We also have a Managers choice award, if selected you will receive £50

 

Recommend a friend scheme:

·         If you recommend a friend to Acorn and they are successful in their application and pass a probationary period, you will receive £100 in your salary (All Recommendation to come to Recruitment)

 

Please, apply now if you want to be considered for this role.

We would like to speak to every applicant however, due to the high number of CV’s we receive we are only able to respond to those applicants whose profile fully matches our Line Managers requirements.

If you have not heard from us within the next 2 weeks, please assume that you have been unsuccessful in this instance but feel free to visit our website to apply for any other roles within Acorn Stairlfits.

The Ideal Candidate

The successful candidate will have:

·         Stairlift Experience is Desirable but not essential

·         NVQ 2 In Stairlift Maintenance Desirable but not essential as we do offer this qualification.

·         Mechanical/electrical background is required

·         A full clean driving licence

·         A Criminal Records Bureau check will be carried out on the successful candidate

·         Must be honest, reliable, and have the ability to communicate on different levels

·         Must be willing to travel and stay away a minimum of three weeks out of four

·         Must be able to display the Acorn Values

·         OUR VALUES

·         Quality of the products we make and sell and the service we provide

·         Unity Working together as one team

·         Integrity Acting responsibly and honestly to deliver on our promises

·         Caring About our customers, each other and the wider community

·         Ambition Taking Pride in all we do and striving to improve

Key Responsibilities

The role consists of:

·         Working from the Head Office at Steeton you will travel on a weekly basis Nationwide to our customer homes to service and repair their Acorn Stairlifts, Straight and Curved Models.

·         A Minimum of Three Weeks out of Four spent away in various locations

 

 

Salary Package

·         Type of contract: Full Time, Permanent

·         Salary: £9.55 Per Hour + £10 Per overnight stay

·         Overtime available: Paid at Time/Half after 40hrs (all extra weekends paid at Time/Half)

·         Working days: Monday – Friday

·         Holiday entitlement: 32 days per year (including bank holidays)

Benefits

    • Healthcare Provision
    • Induction and Training Programme
    • On-going Coaching and Development
    • Pension Provision

About the Sales Department

Our Sales teams expertly guide our customers through our sales process to ensure that they not only purchase the best stairlift solution for their needs, but also receive excellent aftercare and customer service for the length of their Acorn journey. We do this by having a strong knowledge of our products, a thorough understanding of customer profiles and, above all, by building a productive rapport with our customers.

Working with Acorn Stairlifts

Employing around 1,500 people worldwide Acorn is the world's largest independent manufacturer and supplier of straight stairlifts, with sales in over 80 countries and offices on 4 continents. Acorn achieved the Investors in People award and continues to invest in its most valuable resource: its people.

Career Overview


Job Ref: Service Support Engineer (Nationwide)


Posting Date: 16/10/2018

Closing Date: 31/01/2019


  • Acorn Stairlifts UK
  • Steeton, West Yorkshire
  • Full-Time
  • Sales
  • £9.55